Instructional Design
Amazon, Global Ops Learning & Dev-corp
Using Articulate Storyline and Rise, I updated In-App Training and Ambassador Guides for delivery to new Associates at Amazon Fulfillment Centers in Mexico
Revamped security content in North American outbound shipments training.
Microsoft, World-Wide Training, MCEM Fundamentals Course
Designed and developed Microsoft sales leadership training course
Used Intrepid tools to create a Massive Open Online Course (MOOC) for delivery to Microsoft global sales teams
Designed experimental content formats to increase engagement while reducing development costs, including a comic-strip-style training from existing visual assets and a faux podcast with sales leaders
Nanostring, Global Sales Readiness Team
Using Articulate Storyline, I wrote and delivered bi-weekly knowledge checks for sales play trainings
Tracked and reported results to sales leadership
F5 Networks, World-Wide Sales Enablement
Created quick-and-dirty how-to videos to train F5 Networks Inside Sales Reps (ISRs)
Featured high-performing ISRs who narrated the instruction
Recorded and edited video and audio using Camtasia and Audacity